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Terms of use

Role of this site

nerolia.store is an information catalogue for visitors in Tanzania. Nerolia is not a seller of the products and has no part in the sale.

The seller

The seller is the supplier of the product. Its name and address are told to you during the confirmation call and appear on the delivery note.

Request form

Sending the form requests a call and purchases nothing. A contract with the supplier arises when you agree to the order by phone.

Cost and payment

Prices are quoted in Tanzanian shillings and are paid at delivery. This site never requests card details or a mobile-money PIN.

Declining a parcel

You can decline the parcel on arrival. Your rights under the Fair Competition Act, 2003, including its consumer-protection provisions, remain in force.

Information on products

The text is informative only and is no replacement for a doctor or pharmacist.

Complaints

Write to support@nerolia.store and describe the problem.

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