Request a phone call

Terms of use

Role of the site

nerolia.store offers information to visitors in Rwanda. Nerolia does not sell the products and is not a party to the sale.

Who sells

The supplier of the product is the seller. Its name and address are shared during the confirmation call and appear on the delivery papers.

The form

The form is a request for a call, not a purchase. The contract with the supplier begins when you confirm the order on the phone.

Payment

Cash to the delivery person on delivery. This site never asks for bank or card details.

Right to refuse

Your consumer rights apply against the seller, and you can decline the parcel at the door.

Product details

Texts here are for information and do not replace what a doctor or pharmacist advises.

Complaints

Write to support@nerolia.store. Consumer matters can also be raised with RICA, the Rwanda Inspectorate, Competition and Consumer Protection Authority.

← Nerolia · Rwanda