nerolia.store is an information catalogue managed by Nerolia. For questions on your personal data, write to privacy@nerolia.store.
The name and phone number you enter on the form, the product page you were on, and basic technical data about your visit like the IP address in the server log. Bank and mobile-money details are not requested.
To send your request to the product's supplier so an advisor can call you, confirm the order and arrange the delivery.
Steps taken at your request before a contract, and our legitimate interest in operating the site, under Law N° 058/2021 on the protection of personal data and privacy.
The supplier's call centre and, through it, the delivery service. The request is passed on as a message through a messaging service (Telegram). Data is not sold and no advertising profile is made.
No customer database is held here: requests are forwarded and server logs are removed after a short time. The supplier keeps order records for the period the law requires.
You may request access, correction, erasure, restriction or object through privacy@nerolia.store. You can also complain to the NCSA Data Protection Office.
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