nerolia.store is an information catalogue operated by Nerolia. Send questions about your personal data to privacy@nerolia.store.
Your name and phone number from the form, the product page where you filled it in, and basic technical data from your visit, for example the IP address kept in the server log. Card, bank and mobile-money details are never requested.
To pass your request on to the product's supplier so that a representative can call you, confirm the order and organise delivery.
Steps taken at your request ahead of a contract, and our legitimate interest in running the site, as permitted by the Data Protection Act, 2012 (Act 843).
The supplier's call centre and, via the call centre, the courier. The request is sent on as a message through a messaging service (Telegram). Data is not sold and no advertising profile is built.
No customer database is kept here: requests are forwarded and server logs are deleted quickly. The supplier retains order data for as long as the law demands.
Write to privacy@nerolia.store to ask for access, correction, deletion, restriction or to object. You are also free to lodge a complaint with the Data Protection Commission.
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