nerolia.store is run by Nerolia, an information catalog. For any question about your personal information, write to privacy@nerolia.store.
The name and cellphone number you enter in the form, the product page you came from, and simple technical data about the visit, for example the IP address in the server log. We never collect card or bank details.
Your request is sent to the item's supplier, whose representative then calls you to confirm the order and set the delivery.
Your information is processed in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, based on the consent you give when you submit the form and on steps taken at your request before an order.
The supplier's call center and, through it, the courier. The request is relayed as a message on a messaging service (Telegram). Nothing is sold and no advertising profile is built.
The site keeps no customer database. Requests are passed along and server logs are deleted soon after. The supplier retains order records for the period required by law.
Email privacy@nerolia.store to access, correct or erase your information, to object to its processing or to obtain a portable copy. You may also lodge a complaint with the National Privacy Commission (privacy.gov.ph).
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